We strive to make our website as accessible as possible in accordance with the Accessibility Act (BaFG), which comes into force on June 28, 2025. The basis for this is the requirements for digital accessibility set out in the BaFG, which are particularly aligned with the international Web Content Accessibility Guidelines (WCAG) 2.1 at compliance level AA.
Our goal is to ensure that all users have easy, equal, and non-discriminatory access to our content and services.
STATUS OF COMPLIANCE WITH THE REQUIREMENTS
This website is currently partially accessible. The requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, compliance level AA, are partially met. The website was assessed on 25.06.2025 through a self-evaluation.
The SynXis booking engine and the Real Rate Tool comply with WCAG 1.1 at Level AA, the recommended standard for compliance with the Accessibility Act.
Non-accessible content
The following content is not accessible for the reasons listed below:
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Missing alternative text for older images (currently being updated step by step)
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PDF documents created before the effective date are not accessible, as retroactive adaptation would constitute a disproportionate effort
PLANNED MEASURES
We are continuously working to improve the accessibility of our website. The identified barriers are expected to be largely resolved by August 30, 2025.
The implementation will be carried out gradually and will be based on the legal minimum standards, particularly with regard to perceivable, operable, and understandable content for all users.
Please note that not all areas of the website can be made fully accessible.
CONTACT AND FEEDBACK
If you encounter any barriers or need assistance accessing content, please contact us at
office@hotelgollner.com.
We will do our best to respond to your request within 14 days and to find a solution together.
ENFORCEMENT PROCEDURE
If you are not satisfied with our response or do not receive a response, you can contact the Complaints Office for Digital Accessibility at the Federal Ministry for Arts, Culture, Civil Service and Sport:
https://www.digitales.oesterreich.gv.at/barrierefreiheit-beschwerdestelle
