Being a family business, we care for our staff and their wellbeing. It is, after all, they who provide our guests with that „Gollner Sevice“.
We strongly believe that our staff are our strength; anyone who works in the hotel business has to love their career and care for each and every guest, day by day. You pride yourself on being the perfect host? You are willing, day and night, to go that little step further for our guests? if that’s you, then we’re right for you.
Our junior boss has been in and out of the hotel since his childhood. His principal concern is our guests. His motto is, at all times, „Taking the extra step“ – only the best is good enough for our guests.
The one with the experience, after 40 years as member of the Hotel Gollner reception team; never a day passes without him fully motivated and ready for a chat with our guests.
Our multitalent – you’ll find Ms Johansen at the Hotel Gollner reception at varying times. Norwegian-born, our guests from the north, especially, adore her.
Ms Kovacevic is a very dedicated and pleasant young lady and loves to work in hospitality. She is fluent in multiply languages like German, English and Croatian.
For our late arrivals and for the guest service at night, Mrs. Ratkai is always to be found smiling in the hotel. She inspires especially our Hungarian guests with her knowledge about the city of Graz.
We are very proud that Daniela already works since 10 years in our hotel and knows everything by heart. She is always very enthusiastic and is loved by all of our guests.
Our guests come first with us, every stay should be an unforgettable experience. From the smile when serving coffee to the friendly farewell during check-out – our guests should simply feel comfortable.
The togetherness is particularly important to us, therefore a good and respectful interaction is a matter of course for us. Every day anew we want to offer our guests together the best possible service.
For years the key element of our house has been quality. The quality of food offered, of our staff, of our cleanliness. Quality means going that one step further in the interest of our guests, ensuring them an unforgettable stay in the Hotel Gollner.
All 61 rooms are each one of them unique in their own way. We attach great importance to this, as everyone has their own preferences and wishes; we like to be able to cater to all tastes. ASsfar as our service is concerned, we aim to achieve that special something that makes it unique.